FAQs

FAQs (Frequently Asked Questions)
How can I order for a team?
Start by choosing your jersey style, then filling in the customization options (Player names, numbers and team names, logos, etc.)
For group orders, you can upload a player roster in the product page or email it to us at support@tteamwear.com.
Customization is free of charge
The price includes sublimation customization, such as names, numbers, and team logos.
Embroidery can be done for an extra fee. Contact us to receive a quote, or you can check the price on the product pages.
What are the file types that we accept?
If you're not sure, send us your files — our designers can help.
Send us your files if you are unsure. Our designers can assist you.
Can I see the design before it is produced?
Yes! It will be sent to you via WhatsApp or email for confirmation prior to production.
How long will it take for me to receive my order?
Delivery time = Production Time + Shipping Time

Standard: 7–9 business days + 8–10 days shipping (~15–19 days total)
Fast: 4–7 business days + 3–5 days shipping (~7–12 days total)
Rush: 2–4 business days + 3–5 days shipping (~6–9 days total)

Do you need delivery by a specific date? Please contact us before ordering.
Are you able to ship internationally?
Yes! Once your order has shipped, you will receive tracking information.
Can I exchange or return a customized jersey?
Returns and exchanges will not be accepted because each jersey is custom made, unless there is a quality issue with our jerseys..
Please check all details prior to placing your order.
Are there discounts on bulk orders?
Yes! Wholesale pricing is available for orders of 10 or more pieces.
Please contact us for a price quote if your team or organization is ordering.
Still need help?
We are happy to help!
📧 Email us at: support@tteamwear.com
💬 You can also contact us via WhatsApp:+8617371734450.